Video animation and guidance resources for NHS patients and clinicians to help them do online consultations
The downloadable resources are are hosted on the NHS England and NHS Improvement website.
The project is funded by The Health Foundation, National Institute for Health Research, Higher Education Innovation Fund and Wellcome.
“It’s an excellent video – The information just washes into you effortlessly”
– Dr Lina Johansson, Imperial College London
The resources are free for anyone to use. Select from individual resources below or download combined zip file:
The aim of these resources is to support those who are not familiar with video technology, to ensure that generic resources are relevant to any technology or clinical setting, and to make these freely available to anyone who needs them. It is serendipity that we developed this guidance at a time when it is needed more than ever.
Evidence based guidance for video consultations – supporting the response to COVID-19 Q (Health Foundation), guest blog by Sara Shaw, Associate Professor of Health & Social Policy at Oxford University
All resources were informed by two co-design research workshops we ran in London, which enabled us to connect with patients and the public and involve them in our design process.
Working with illustrator Ellis Nadler, we developed a visually-led style to work across a range of outputs including a short animated video, downloadable guidelines, FAQs, printed materials and online interactive communications.
The online formats are responsive across desktop and mobile devices. Click the arrows below to scroll through:
GP and clinician guidelines
We worked with Trish Greenhalgh, Professor of Primary Care Health Sciences at Oxford University, to adapt our designs as information for GPs, available as A4 PDF download and slideshow presentation formats.
The content is adaptable to any format, including printed leaflets and posters
The resources are designed to accommodate clinical needs. In the example below we repurposed the A4 downloadable resources for Ireland’s NHS equivalent: the Health Service Executive (HSE).
Contact email@example.com if you would like the full PDFs.
We helped publicise the project through social media and direct mail, encouraging the resources to be shared and repurposed.
We’ve been working with @OxPrimaryCare @NHSBartsHealth @trishgreenhalgh to develop video consulting guidance resources for patients and clinicians. These A4 printable versions are free for anyone to use: pic.twitter.com/wqvnbk8ssh
— Design Science (@DesignScienceUK) April 17, 2020