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Video animation and guidance resources for NHS patients, clinicians and GPs to help them do online consultations

24 March 2020

Video animation and guidance resources for NHS patients, clinicians and GPs to help them do online consultations

We were commissioned by Sara Shaw and her team from Nuffield Department of Primary Care Health Sciences, University of Oxford and Barts NHS Trust to design a suite of guidance resources for patients about using video consultations. 

The guidance needed to be informative, accessible, and visually appealing.

Barts NHS guidance (in development)

Coronovirus

The viral pandemic has demanded some rapidly implemented adaptations. The team are now planning to share the resources with NHS England, Ireland, Scottish and Welsh TEC programmes, The Health Foundation and the Royal College of General Practitioners.

Illustration

Working with illustrator Ellis Nadler, we have created a suite of visually led guidelines including website communications, interactive FAQs, downloadable guidelines, printed materials and a 3 minute video for NHS patients. 

The video is nearing completion and will be released soon!

Responsive

The resources are designed to be fully responsive across desktop and mobile devices.

GP and clinician guidelines

We worked with Trish Greenhalgh to adapt our designs for implementing as A4 PDF downloadable guidelines for clinicians and GPs and a PPT slideshow.

 

Printed formats

The content is adaptable to any format, including printed leaflets and posters 

All resources were informed by two co-design research workshops we ran:
https://design-science.org.uk/nhs-video-conferencing-2/