PHASE 1: LISTEN / DISCOVERY / RESEARCH
We recruited participants to attend one of two co-design workshops, enabling us to connect with patients and the public and involve them in our design process.
We invited local residents from the London borough of Camden to a two hour session at Kentish Town Community Centre (selected as a ‘neutral’ space) to explore what they think and how they feel about video conferencing.
We recruited through local community networks, social media, printed posters and flyers.
We used responses from an online questionnaire to help us select a diverse range of backgrounds, ethnicities, abilities and ages.