• Healthcare

Medicines Management design programme for Imperial College Healthcare NHS Trust

14 July 2018



An intensive, 9 hour Sprint workshop day kick started the design process. The Sprint included nurses, pharmacists, quality improvement teams, designers and other healthcare professionals.



Design Science worked with the Medicines Management team.



We brainstormed reams of ideas and learned huge amounts about each others’ practices, behaviours and working processes.


Following the Sprint, Design Science was selected as the design team to work on the medicines management programme. We began with addressing the fridge temperature recording. We designed these stickers to remind and incentivise nurses.


We redesigned the record sheets using visuals related to our redesigned algorithm (see below), ensuring sufficient space for form filling and providing tick boxes rather than spaces for writing more time consuming sentences.



We transformed the instruction text in the form into an algorithm which relates directly to the form, visually and logically.



We got our heads around the existing CD disposal algorithms previously used by the Trust to design this simpler, up to date, icon-reinforced replacement.



We designed this work mark to unify all the design outputs within the programme.



We shared our progress with an audience of 90 healthcare professionals at a Hammersmith Hospital Leadership meeting in June 2018.